Retail and Business Banking Leadership

The big thing that I’ve learned about leadership is that leaders are not one type of person.
Nick Fraine, 2011 Future Leader
Retail and Business Banking Leadership

Applications for this programme have now closed.

Structured around purposely diverse placements, and providing you with detailed customer insights from day one, this is an accelerated two-year programme that will prepare you for life at the top of a global retail bank.

We currently serve over 48 million customers in 50 countries and across three major customer segments: Mass Consumer, Mass Affluent and Business Clients. In the course of your four six-month placements, you’ll gain exposure to many different areas of this wide-ranging business – potentially everything from business banking, digital banking and Barclaycard to Clearlybusiness, our London-based innovation unit.

The programme
Developing you
Rewards and benefits
What we look for

This multi-faceted programme offers far-reaching business experience and detailed customer insights that will prepare you for a career at the top of the retail banking world.

There will be opportunities to acquire an in-depth understanding of our competitors and the markets we operate in and at the same time learn about our core operations within Retail and Business Banking, as you help simplify processes and drive efficiency.

Though none of your placements will be in a branch-network-based, customer-facing role, your work will still be extremely customer-focused, as you take responsibility for driving and implementing strategies that make life easier for our customers.

You’ll also be able to build up an excellent understanding of our products, whether you’re making sure new products meet compliance and control requirements, ensuring product delivery is project managed effectively or evaluating the performance of existing products and renewing strategy accordingly.

Throughout, you’ll gain experience working with multiple stakeholders across clusters and functions.

Here are just some of the things you could find yourself doing over the two years:

  • Helping to shape customer-facing strategy and working across the business to deliver on the plans
  • Project managing large workstreams, as you take responsibility for data used to set strategy and operational delivery across the entire business
  • Leading a review of existing complaints reduction plans and presenting your findings to senior decision-makers
  • Supporting and implementing the launch of a new product that enables electronic donation at point of sale
  • Taking ownership of projects and workstreams that enable us to launch into new markets and develop partnerships with other financial institutions
  • Working with senior business development managers as part of the working group that defines and implements our international expansion framework
Read more…

Meet our people

When it comes to seeing more of what makes the Barclays Future Leaders Development Programme so special, it’s a good idea to ask those who know best – our current Future Leaders. Here’s what Nick Fraine has to say about his time on the Retail and Business Banking Leadership Programme.

Video transcript

What has been the highlight of your career at Barclays to date?

I think the highlight of my career at Barclays to date was being involved in the new current account proposition. It’s something that’s really different in the market, the mix is a bit different and it’s a really big thing for Barclays. The way in which I was involved in that was actually writing all of the training material and helping with the launch sending out toolkits to the branches, which really develops the behaviours that we needed around the proposition and really enabled the frontline staff to get to grips with what we’re trying to do.

What made it so special?

The thing that made it so special for me was the fact that it affected so many staff members across such a big part of Barclays. I think the moment that I realised it was such a big deal was when I was sat in a branch in Essex and my presentation was up on the screen, I just kept thinking to myself that I hoped I hadn’t made any spelling mistakes.

How do you see your career developing?

The thing with Barclays is that your career can really develop in any way that you want it to. It’s such a huge organisation that there are opportunities to get a flavour for anything you want to do.

Show transcript

We’ll provide you with everything you need to grow into a fully rounded leader, whether it’s technical skills training, developmental masterclasses or the opportunity to gain professional qualifications.

While your development is very much in your hands, and you’ll be encouraged to take firm control of your own career path, there is a learning agenda in place to help you grow at a steady pace.

Encompassing a broad range of learning and development opportunities, the two-year development journey offers a robust support framework that will help you make the most of the opportunities on offer. Click on the thumbnail to view the road map in detail.

Induction and transition
Your development journey begins with an induction week, which will provide you with an introduction to Barclays from our senior leaders, and also a great chance to meet the rest of your cohort of Future Leaders. There will also be various challenges, simulations and training exercises to identify the areas where we can support you during the years that follow.
Personal learning and growth
As you progress through the programme, you’ll benefit from a variety of learning resources and leadership initiatives, including talks from senior managers, online tools, development modules, competitions and projects. Of course this is in addition to all the on-the-job learning you’ll be doing.

To help you make a successful transition from the programme into a permanent role that suits your skills and ambitions, we’ll also invite you to attend a development centre towards the end of the two years, where we’ll measure your progress and identify key development areas for you to work on.

The aim is simple – we want to accelerate your development as an individual whilst ensuring that our business grows an industry-leading pipeline of future talent. Ultimately this will help you perform to your best on the programme, but it’ll also help you to start to think about your career beyond the FLDP and into the business.

Regular feedback
You will get regular progress updates at every stage of your journey, so you can be certain you’re developing the leadership skills you need. There is also a dedicated programme manager, whose role is to support and guide you through the programme and on your wider talent journey.
Professional qualifications
We see professional training as an essential part of your development as a Future Leader. So, alongside all the technical training we offer, we’ll also sponsor you to gain recognised professional qualifications, according to individual experience and needs. This might be in areas such as project management, business development, or – potentially – anything relevant to Retail and Business Banking that could help you in your leadership development.
Your first permanent role
Towards the end of the programme, it’ll be time to start looking for your first permanent role. To help make sure you find the perfect role, we’ll provide you with 1:1 feedback and coaching, career management workshops and training in interview techniques. And, again, throughout the process, you’ll benefit from the advice, guidance and mentorship of your own dedicated programme manager.
Your longer-term career
Unlike other graduate programmes, the FLDP is designed to support your development far beyond completion of the programme itself. In fact, as we help you transform your leadership potential into a senior position within the business, we expect to commit to your career over the next 10 to 15 years.
Read more…

Developing you

Hear more about the many development opportunities at Barclays, from gaining professional qualifications to training modules on everything from organisational savvy to emotional intelligence.

Meet our people

When it comes to seeing more of what makes the Barclays Future Leaders Development Programme so special, it’s a good idea to ask those who know best – our current Future Leaders. Here’s what Nick Fraine has to say about his time on the Retail and Business Banking Leadership Programme.

Video transcript

What has been the highlight of your career at Barclays to date?

I think the highlight of my career at Barclays to date was being involved in the new current account proposition. It’s something that’s really different in the market, the mix is a bit different and it’s a really big thing for Barclays. The way in which I was involved in that was actually writing all of the training material and helping with the launch sending out toolkits to the branches, which really develops the behaviours that we needed around the proposition and really enabled the frontline staff to get to grips with what we’re trying to do.

What made it so special?

The thing that made it so special for me was the fact that it affected so many staff members across such a big part of Barclays. I think the moment that I realised it was such a big deal was when I was sat in a branch in Essex and my presentation was up on the screen, I just kept thinking to myself that I hoped I hadn’t made any spelling mistakes.

How do you see your career developing?

The thing with Barclays is that your career can really develop in any way that you want it to. It’s such a huge organisation that there are opportunities to get a flavour for anything you want to do.

Show transcript

This isn’t your average graduate programme, and as a result, we like to offer more than the standard level of rewards. As a Barclays Future Leader, you can expect:

  • £36,000 base salary
  • £8,000 joining award
  • Future eligibility for a performance-related discretionary incentive award

You’ll also receive a Benefits Allowance that you use to create a benefits package that suits your needs and is individual to you. This includes:

  • A 10% pension contribution, which you can ‘flex’ up or down
  • 25 days’ holiday, with the option to buy or sell up to 5 days’ holiday
  • Private medical cover
  • Access to our all-employee share plans, Sharepurchase and Sharesave, as well as a wide range of other tax-efficient and cost-effective benefits
Read more…

Meet our people

When it comes to seeing more of what makes the Barclays Future Leaders Development Programme so special, it’s a good idea to ask those who know best – our current Future Leaders. Here’s what Nick Fraine has to say about his time on the Retail and Business Banking Leadership Programme.

Video transcript

What has been the highlight of your career at Barclays to date?

I think the highlight of my career at Barclays to date was being involved in the new current account proposition. It’s something that’s really different in the market, the mix is a bit different and it’s a really big thing for Barclays. The way in which I was involved in that was actually writing all of the training material and helping with the launch sending out toolkits to the branches, which really develops the behaviours that we needed around the proposition and really enabled the frontline staff to get to grips with what we’re trying to do.

What made it so special?

The thing that made it so special for me was the fact that it affected so many staff members across such a big part of Barclays. I think the moment that I realised it was such a big deal was when I was sat in a branch in Essex and my presentation was up on the screen, I just kept thinking to myself that I hoped I hadn’t made any spelling mistakes.

How do you see your career developing?

The thing with Barclays is that your career can really develop in any way that you want it to. It’s such a huge organisation that there are opportunities to get a flavour for anything you want to do.

Show transcript

How far do you want to take your career? If your answer is anything other than ‘to the top’ then there’s a good chance this isn’t quite the programme for you. We can help you gain the skills, expertise and insight you need to lead – but only if you have the ambition, focus and potential to do so.

To prove you do, you’ll need to show us not just a strong academic record (a 2:1 and 300 UCAS points is the minimum requirement), but an impressive array of work experience and involvement in extra-curricular activities as well.

You’ll also need to demonstrate the key behavioural sets that separate our Future Leaders from the rest:

Inspire
You can engage and empower others to gain their commitment, and take pride in demonstrating personal ownership and supporting your team.
Collaborate
You understand the importance of building strong networks and relationships, inside the company and out, to create value for our customers.
Be Bold
You’re not afraid to think bigger and act quicker. You embrace innovation and new ways of doing things.
Beliefs
You share our beliefs in making our customers lives much easier, being a force for good, and creating value for Barclays.
Perspective
You can see the business through the eyes of our customers, and use this insight to guide your decision making.
Expertise
You have, or are willing to learn, the core professional and technical skills and experiences necessary for success.
Drive
You have the ambition and motivation to deliver consistent results and make it to the top.
Read more…

What we look for

We look for real leadership potential – people who can lead and challenge, be bold in their approach and yet collaborate to achieve the best possible outcome. Hear from two of our senior managers on what they are looking for from our Future Leaders.

Meet our people

When it comes to seeing more of what makes the Barclays Future Leaders Development Programme so special, it’s a good idea to ask those who know best – our current Future Leaders. Here’s what Nick Fraine has to say about his time on the Retail and Business Banking Leadership Programme.

Video transcript

What has been the highlight of your career at Barclays to date?

I think the highlight of my career at Barclays to date was being involved in the new current account proposition. It’s something that’s really different in the market, the mix is a bit different and it’s a really big thing for Barclays. The way in which I was involved in that was actually writing all of the training material and helping with the launch sending out toolkits to the branches, which really develops the behaviours that we needed around the proposition and really enabled the frontline staff to get to grips with what we’re trying to do.

What made it so special?

The thing that made it so special for me was the fact that it affected so many staff members across such a big part of Barclays. I think the moment that I realised it was such a big deal was when I was sat in a branch in Essex and my presentation was up on the screen, I just kept thinking to myself that I hoped I hadn’t made any spelling mistakes.

How do you see your career developing?

The thing with Barclays is that your career can really develop in any way that you want it to. It’s such a huge organisation that there are opportunities to get a flavour for anything you want to do.

Show transcript